TERMS, CONDITIONS & CANCELLATION POLICY
CANCELING YOUR RESERVATION
Cancellations must be communicated by email to booking@feastonhistory.com
If you choose to cancel your reservations for the Arthur Avenue Shopping & Tasting Tour more than one 48 hours prior to the scheduled tour date and time, the Company will refund your purchase in full.
Private Group Tours
If you choose to cancel your reservations for a Private Group Tour more than one (1) week prior to the scheduled tour date and time, the Company will refund 80% of your purchase price.
Within seven (7) days of the date and time of any booked Arthur Avenue Shopping & Tasting Tour or Private Group Tour, NO cancellations will be accepted, and NO refund will be paid.
TERMS & CONDITIONS
Thank you for using ARTHURAVENUEFOODTOURS.COM (the “Site”).
The terms ‘Company’, "we", "us", "our" and refer Feast on History, LLC, a New York incorporated company. The term "you" refers to the customer visiting the Site. All use of the Site and bookings for Arthur Avenue Food Tours are subject to the terms and conditions set out below. By accessing the Site or using our services, you agree to be bound by this Agreement in accordance with the laws of the State of New York. To the extent you book any tours or other services on this Site, you agree that these terms and conditions shall apply to all such transactions. Please read the Agreement carefully.
DISCLAIMER
All content, services, and prices provided to you through the Site are provided on an “as is” basis. The Company does not warrant anything of any kind, express or implied. We are not responsible for any failures caused by server errors, failed internet connections, any computer or other technical defect, whether human or technical in nature.
To the maximum extent permitted by applicable law and in addition to all other limitations and disclaimers in this Agreement, we disclaim any liability or loss in connection with the products sold and services provided. Users are to use our services at their own risk and discretion.
USE OF OUR SERVICES
As a condition of your use of our services, you warrant that:
You are at least eighteen years old and possess the legal authority to enter into a binding contract.
You will only use the Site to make legitimate reservations for you or for another person for whom you are legally authorized to act and will inform such person about the terms and conditions that apply to the reservations you have made on their behalf.
BOOKING TOURS
Tour reservations may be made online at https://arthuravenuefoodtours.com/. Payment may only be made with a valid credit card or PayPal account. Your reservation constitutes a purchase for the tour requested. Your credit card or PayPal account will be charged when you make the reservation. The charge on your account statement will show payment to ARTHUR AVENUE FOOD TOURS.
WEATHER
The Company is not responsible for weather conditions and tours proceed whatever those conditions are on the date and time of a tour. No ticket may be cancelled or amended by you at any time on the basis of weather conditions.
E-COMMERCE
To serve you most efficiently, credit card transactions and order fulfillment may be handled by a third-party processing agent or bank. The Company is not responsible for the success of or security of transactions undertaken or processed by third parties. If you are concerned about online security and payment by credit card, you may call us and place your order by phone.
ACCESSING THE SITE
The Company provides you a limited, temporary and non-exclusive license to use the resources of the Site and reserves the right to withdraw or amend the services offered without notice, for any reason. We are not liable if the Site is unavailable. We aim to update the Site regularly, and may change content at any time. If the need arises, we may suspend access to the Site, or close it indefinitely. Any of the material may be out of date at any given time, and we are under no obligation to update any material on the Site.
INTELLECTUAL PROPERTY RIGHTS
The Company owns all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print a copy of any page(s) from the Site for your personal reference. You may not modify paper or digital copies of any materials at the Site, and you may not use any part of the materials found on the Site including, but not limited to text, illustrations, photographs, video or audio sequences for any commercial use.
If you print, copy or download any part of the Site in breach of our intellectual property rights, your right to use the Site will cease immediately and you must return or destroy any copies of the materials you have in your possession.
VIRUSES
The Company is not liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
PARTICIPANTS OBLIGATIONS AND RESPONSIBILITIES
You represent that you are in reasonably good health and that you are not susceptible to injury or disability while performing the activities of the tour. Your participation in your tour is at your own risk. Before your tour commences. you must inform us in writing of any medical condition that requires attention or medication.
You comprehend and accept all risks associated with your participation in the tours including, without limitation, exposure to unfavorable weather conditions, food sickness, injuries and death.
During your tour, your guide may take photographs and video of you (as part of a group) and these, your likeness and your name may be used in our advertising and marketing material without obtaining any further consent or payment to you in connection with such photographs and/or other images.
When you book with us, you accept responsibility for any damage or loss you cause and agree to pay for any resulting damages immediately.
LIABILITY
The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, the Company and third parties connected to it hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site and our services, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, or for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
Notwithstanding anything to the contrary herein, in no event shall The Company’s aggregate liability arising out of or with respect to this agreement exceed the total amount paid by you under, or in connection with this agreement, for the booking that you made that gave rise to the claim.
This provision does not affect the Company’s liability for death or personal injury arising from its gross negligence.
INDEMNIFICATION
You shall indemnify and hold harmless the Company, its affiliates, suppliers and any of its managers, employees, advisors, investors, and agents from and against any claims, causes of action, losses, damages, fines, penalties or other costs or expenses of any nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of i) you violating our terms and conditions; ii) you violating the law, or iii) your use of our services.
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
We process information about you in accordance with our privacy policy (INSERT LINK). By using the Site, you consent to such processing and warrant that all data you provide by is accurate.
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Our privacy policy sets out the basis on which any personal data we collect from you, or that we hold about you, or that you provide to us, will be processed. Please read it carefully to understand our policies and practices regarding your personal data.
INTERNATIONAL VISITORS TO SITE
The Site is operated and administered from within the United States of America. The Company makes no representation that materials on the Site, comply with regulations of other nations If you access the Site from a location outside the United States, you are responsible for compliance with all applicable laws of that location.
CONTACT
Thank you for visiting arthuravenuefoodtours.com. Questions, comments and requests regarding this privacy policy are welcomed and should be emailed to danielle@feastonhistory.com
Privacy Notice Thank you for using ARTHURAVENUEFOODTOURS.COM (the “Site”).
The terms ‘Company’, "we", "us", "our" and refer to Feast on History, LLC, a New York incorporated company. The term "you" refers to the customer visiting the Site. This privacy notice discloses the privacy practices for https://arthuravenuefoodtours.com/ (the “Site”). This privacy notice applies solely to information collected by the Site. Take careful note of the Site policies and practices regarding the following privacy concerns:
What personally identifiable information is collected from you through the Site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
The Company is the sole owner of the information collected on the Site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. provide a service.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on the Site:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Orders
At the time you book a tour, we request information from you at the booking interface. To buy from us, you must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to book your tour. If we have trouble processing an order, we will use this information to contact you.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to the Site and to identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time. Cookies can also enable us to track and target the interests of our users to enhance the experience on the Site. Usage of a cookie is not linked to any personally identifiable information on the Site. Some of our business partners may use cookies on the Site (for example, advertisers). However, we have no access to or control over those cookies.
Sharing
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with certain other parties to provide various aspects of our tours. If a user signs up for such services, we will share names, or other contact information that is necessary for the third party to provide them. These parties are not allowed to use personally identifiable information except for the purpose of providing services to you.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning URL address of the Site.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.